Privacy Policy

Fairfield Community Food Bank respects your privacy. This Privacy Policy explains how we collect, use, and protect information shared through our website, contact forms, donation forms, volunteer forms, and other online communications.

Information We Collect

We may collect personal information that you choose to provide, including:

Name
Email address
Phone number
Mailing address
Donation information
Volunteer interests or availability
Organization, company, or community group affiliation
Information shared through contact, get help, volunteer, or donation forms

We may also collect general website information, such as pages visited, browser type, and basic usage data, to help us improve the website.

How We Use Your Information

We may use the information you provide to:

Respond to questions or requests for help
Process donations
Follow up with donors, volunteers, or community partners
Coordinate volunteer opportunities
Recognize donors, companies, or community organizations when appropriate
Share updates about programs, services, events, and community needs
Improve our website and outreach efforts

We do not sell your personal information.

Donations

Donation information may be processed through a secure third-party payment provider. Fairfield Community Food Bank does not store full credit card or payment information on its website. Donors may also choose to indicate where they would like their gift directed or whether they are giving on behalf of a company, organization, church, or community group.

Sharing Information

We may share limited information only when necessary to:

Process donations or website forms
Communicate with volunteers, donors, or service partners
Meet legal, reporting, or safety requirements
Protect the rights, safety, and operations of Fairfield Community Food Bank

We do not rent, trade, or sell donor, volunteer, or client information.

Donor and Volunteer Recognition

If you make a donation or participate through a company, church, organization, or community group, we may use your name or organization name for recognition purposes unless you request to remain anonymous.

Requests for Help

Information submitted through a “Get Help” or contact form is used only to respond to your request and connect you with available food assistance or related resources. We treat requests for assistance with care, dignity, and respect.

Email Communication

If you provide your email address, we may contact you about donations, volunteer opportunities, events, food drives, community updates, or follow-up needs. You may request to stop receiving general updates at any time.

Website Cookies and Tracking

Our website may use cookies or basic analytics tools to understand how visitors use the site. This helps us improve website content, navigation, and access to information. You may adjust your browser settings to block or delete cookies.

Links to Other Websites

Our website may include links to third-party websites, such as donation platforms, partner organizations, social media pages, or community resources. We are not responsible for the privacy practices or content of those websites.

How We Protect Information

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no website or online system can guarantee complete security.

Children’s Privacy

Our website is intended for general audiences and is not designed to knowingly collect personal information from children under 13 without permission from a parent or guardian.

Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last Updated”date.

For questions about this Privacy Policy or how your information is used, please contact Fairfield Community Food Bank